Digital Health – MedTech
Software Development

What is Digital Health (Medical Technology)?

Technology is increasingly entering the daily lives of doctors and patients. Tools that are being developed within the healthcare technology sector combine hardware and software solutions. Thanks to the multi-level integration of various platforms, it is possible to create digital tools that will improve medical services, including diagnostics or treatment of patients directly.

Using digital platforms, software, IoT-based hardware, we increase the applications of technology in the digital health market. We improve the management of medical facilities, the care of patients or optimize the work of doctors and nurses.

All those involved in expanding the available MedTech solutions benefit as end users. Today, it is no longer surprising for anyone to schedule an eVisit without having to travel to the clinic for each consultation. Medical technology is enabling us to use new applications more and more efficiently, making the whole sector function more efficiently, which directly affects the health of patients.

Why you should build a MedTech product

There are already 30,000 investors in the Digital Tech sector. Investment in this market has increased by 200% in recent years.

The projected market growth in the coming years is estimated at 5.6% per year.

According to a Deloitte report, investments focused on data-driven MedTech innovations, diagnostics, or orthopedics grew by 24% in Western Europe.


What are investors looking for in this market?

According to Boston Consulting Group, investors pay attention to 6 main aspects when investing in Digital Health solutions:

  1. Deliver products that significantly improve the lives of patients
  2. Focus on innovation
  3. Commercialize the solution
  4. Provide patient support throughout treatment
  5. Deliver a quality product
  6. Provide efficiencies to, for example, hospitals to reduce costs

How to build a MedTech product

Clearly define the problem you want to solve

The key is to select the most important problems whose solution will significantly change the life of the target user. Thanks to such an approach, already at the stage of Discovery and Design, it will be possible to build a successful product on the market much faster. It is always worth asking yourself the question “what value does the feature give to our user? Is it worth the investment?”

The natural step after understanding the product assumptions is the Design Stage. The whole process should be based on Design Thinking, thanks to which it is much easier to analyze and solve complex problems in a simple, structured way.

Discovery & Design Stage


  • Defining and understanding the participants and roles in the product being created – in the development process and in the target solution
  • Defining and understanding the end user

Problem definition

  • Defining the problem that exists in the market for a given user profile
  • Frame your problem statement according to specific users


  • User story mapping. Defining the Product Backlog (scope of work) with the help of User Stories describing the processes
  • Sketches (low fidelity) presenting the user flow in the application
  • Definition of processes interacting with other modules

Building prototypes

  • High fidelity wireframes visualizing the graphical interface
  • Extending mockups with a clickable prototype
  • Database structure. Database model describing table and field structure

UI/UX Product Design

The key is to select the most important problems whose solution will significantly change the life of the target user. Thanks to such an approach, already at the stage of Discovery and Design, it will be possible to build a successful product on the market much faster. It is always worth asking yourself the question “what value does the feature give to our user? Is it worth the investment?”

Software building – Development stage

Currently, most solutions are designed in the mobile-first model, while assuming that the main device through which users will use the application will be a phone. Technologies available on the market nowadays enable very fast creation of cross-platform solutions, thanks to that while creating a mobile application we can prepare it to work on Android and iOS devices. If our MedTech solution will be used also on a computer, in a browser, it is worth considering creating a Progressive Web App (PWA).
Whether we build a mobile app or a web app, in order to use the server connection, we need to build a server app that is responsible for processing data and communicating with the other services.
Frontend application is simply what we see on our computer or phone screens - graphical interface. One of the parts of building software is to create front-end layer, which in communication with server application (backend) will display data to user and will allow to interact with whole system.

Testing stage

The application testing process is critical to the success of the entire project. It is important that the testing process becomes an integral part of the product development process.

Very often, in the early stages of application development, the role of tester can be partially taken over by the Product Owner, who, being responsible for managing the scope of work, is the best person to verify that a particular part of the system works as expected by the end user. If corrections or improvements are required, the Product Owner’s quick response will enable the team to intervene immediately.

During the next stage, it is useful to expand the testing force. For this purpose, a group of alpha testers is formed whose task is to conduct tests, update test scenarios, and provide the most concrete feedback to the product team. The alpha group is a closed group and it is usually a good idea to start building it from the first days of software development.

When the solution is developed and tested by the alpha group so much that the Product Owner decides to extend the tests to a larger number of people, beta tests are opened, which should include a much wider group of people. Beta tests can be still conducted in a closed or open way. In the case of open testing, we invite potential users of the application, but outside of our team, outside of our organization. This way, even before releasing the application to the public, we will receive feedback from the end user. This will allow us to improve the product while preparing it for the market.

Healthcare App MVP – selected features

The module allowing the registration of accounts for individual roles (doctor, patient) with a login option is part of the whole application engine.
Nowadays, each of us receives notifications through various channels. The key is that the application notifications reach the target user through the right channel at the right time. In some cases push notifications work much better than email notifications.
The place where we store and present patient health information is one of the key functions. When integrated with apps that collect information about sports, sleep, activity, or food, we can present the patient with tips that can result in better health.
A patient account brings together your most important medical information. Using the patient profile, your doctor can instantly get the information he needs to make a diagnosis.
Management of clinics, facilities and staff is one of the main tasks of medical organizations. The module created for this purpose must combine the complexity of the organizational structure of such facilities with ease of management on the user's side.
Visits are where the patient interacts with the doctor. Efficient scheduling of the visit calendar is key to good organization of the entire medical unit.
Ability to make referrals efficiently with easy access by patients.
In a growing number of countries, it is possible to integrate with government systems that provide e-Prescriptions in the form of printouts or QR codes.
An e-visit in the form of an online conversation between the doctor and the patient gives the possibility of quick assistance without the need to move. Additionally, the doctor and the patient receive direct access to the patient's chart.
Sprawling medical organizations require efficient management of the entire platform. Using Back Offce, administrators can manage resources across the entire organization structure. Additionally, data export and reporting capabilities extend the functionality of the system.

Why digital health products are not successful

There’s no problem to solve / The app does not solve the problem users have

Insufficient Marketing Resources

No or a poor UX strategy

Fixed plans that don’t account for change

Healthcare apps – key considerations

Data Security and Regulatory Compliance

Multiple devices and protocols

User adoption strategy

The cost of building a MedTech Software

Under this link you can see the full budget online

They recommend us


From the beginning, GMI was able to anticipate possible risks and interruptions. The design environment was adapted to our working mode and was simple enough for the product owner to meet his requirements and those of the development team.

Thanks to the great attention to the quality of the code, the project was delivered on time and there were no internal complications associated with the product development. However, there were external complications (service providers), which GMI helped to solve with us.

See Case Study

Coders Lab

With the greatest pleasure and full responsibility, we recommend GMI as a professional contractor for web applications and CMS systems. We chose GMI primarily because they approached our inquiry very professionally. Very fluent contact at an early stage of talks announced that the implementation would be equally efficient and it actually was.

If there is an opportunity in the future to jointly implement another project, we will definitely use the services of GMI again.

See Case Study

Q2 Smart Lockers

I have worked with the GMI Group on many projects over the last 4 years. I have always been satisfied with the quality of the commissioned works, which were made by Mikołaj Lehman and his entire programming team.

GMI has unique skills to translate ideas into reality. They are very efficient, discreet and, above all, trustworthy.

See Case Study

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    If the external system provides an API it is usually possible to integrate it. Some solutions also allow integration the other way - the external tool integrates with our software - this is a solution that increasingly appears in the case of low-code and no-code solutions.
    Depending on the solution that we adopt we can create separate applications for each platform - separately iOS and Android. We can also choose the path of creating a multi-platform application and thus creating one software, make it available on both platforms simultaneously. This will reduce the time and cost of development.
    The whole preparation period is usually completed within a few weeks (5-7). Discovery & Design consists of 2 main stages - joint workshop sessions (Product Design Workshop) and subsequent design work on processes, visuals and solution architecture. In case of MVP usually the workshop sessions can be completed within 2-3 weeks, the design stage is another 3-4 weeks.
    You can have your own server infrastructure, this option is recommended in the case of the exchange of sensitive data - medical. However, if such data is not used in the system, we recommend using solutions provided by Amazon Web Services (AWS) or Digitalocean.

    software developer, web developer, programmer

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